Take a look at our general FAQ!
No, your entire donation goes Carbonfund 501(c)(3) via Our Change Foundation.
All donations made via our Shopify app are made by the merchant that installs the Shopify app.
After installing, you can configure the origin shipping address. Then, on a per order basis, the Shopify app automatically calculates how much is required to offset the carbon emissions based on the total weight of the purchase and distance shipped.
Your donation receipt is emailed to the email address you registered your Shopify account with.
Here is the carbon neutral badge. Feel free to reach out to us if you need help installing it on your site!
There may be laws around giving back and cause marketing that are specific to your state (if your business is based in the United States) or country. We are not your lawyers, so we recommend you reach out to a cause marketing attorney or consult a legal team to approve your charitable giving program.
In general, all donations made via our Shopify App are made to Our Change Foundation. When you enable donations in your company, please state that all donations are going to Our Change Foundation. Funds are sent to the end nonprofit you choose at the end of the month and 100% of donations are sent to the end nonprofit.
In order to activate the carbon neutral shipping campaign, you must have a bank account connected so CHANGE can debit your account at the end of each month for the total amount of carbon emissions to offset.
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