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Frequently Asked Questions
for Bonfire Users

IN PARTNERSHIP WITH
omaze

What is OCF?

Our Change Foundation (OCF) is a Donor-Advised Fund which distributes grants made by corporate partners, such as Bonfire.

What is Change?

Change is a donation processing platform and Bonfire’s giving tech partner. We make it easy for businesses to integrate giving into their apps, websites, and more.

What is the difference between OCF and Change?

Change is a company that helps businesses and nonprofits send and receive grants through our dashboard and tech platform. Change utilizes Our Change Foundation as its DAF to distribute grants to the designated nonprofit. Change does not take any percentage or cut from grants made to nonprofits.

How do payouts work?

When a payout is requested, donations made through Bonfire are first collected by OCF. Following collection, the funds are then distributed to the specific nonprofit organizations they are intended to support.

What payout methods are available?

Change recommends all nonprofits sign up for direct deposit (ACH) for receiving donations. ACH is faster and more secure compared to other payment methods. If you have any questions, please feel free to contact our support team at support@getchange.io.

When will I receive my payout?

Payouts are scheduled for processing by Bonfire four times a month: on the 1st, 8th, 15th, and 22nd.

For direct deposits (ACH), please expect a processing time of up to one week.

If you opt for a check, the processing could take between two to four weeks depending on the frequency your nonprofit receives checks from OCF. Payout timing for all payout methods depends on your nonprofit’s payout frequency settings.

To see all payouts that have been to sent to you, click here. If you don’t see the payout you're looking for, the donations might still be processing.

You can view all donations (including still processing ones) here.

How can I speed up my payout?

Our team is continuously enhancing our system to speed up payout deliveries to nonprofits. To help streamline this process, please verify and set your preferred payout setting.

I just received a letter from OCF – now what?

Congratulations on your first grant from Our Change Foundation!

To get started, please claim your nonprofit. There, you'll be able to update your contact and payment details, link your bank account, and view all donations received. Additionally, the portal provides information on the estimated arrival times for your payouts.

We look forward to supporting your nonprofit's mission.

I received a payout from Our Change Foundation and it says the donor is Bonfire. How do I know what campaign this donation is for?

As of this moment, Our Change Foundation does not have any additional information on this donation from Bonfire other than the dollar amount.

You can find the donation breakdowns for a payout that has been sent to you by going to your payouts and clicking on the desired payout. This will show a breakdown for the donation payouts which you can use to compare to your payouts in Bonfire’s dashboard.

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