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Mill Law Uses Change to Deliver Faster, More Affordable Nonprofit Filings

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Mill Law Center is a California-based law firm dedicated exclusively to serving nonprofit organizations.
Industry:
Nonprofit Law
Website:
mill.law
Use Case:
Nonprofit Compliance

Challenge

Mill Law set out to add charitable registrations to its services, but manual workflows made it hard to launch and scale the practice. They needed a modern solution that reduced human error, centralized information, and streamlined filings so they could support more mission driven organizations without raising costs for clients.

Results

With Change, Mill Law works faster and with greater accuracy, using tools that autofill filings, centralize documents, and dramatically reduce administrative time. The firm is now able to grow its charitable registration service and offer competitive flat fees that align with its mission.

“Change has made our renewal workflow so efficient that we can keep our flat fees low and stay competitive. That matters to us because we are a mission-driven firm. Better technology allows us to serve more nonprofits without passing higher costs onto them.”

Patrick Hogan
Attorney

About Mill Law Center

Mill Law Center is a mission-driven law firm that works exclusively with nonprofit organizations across the country. The firm supports clients throughout every stage of the nonprofit lifecycle including formation, governance, charitable solicitation compliance, and dissolution. As part of this work, Mill Law manages annual charitable registrations and renewals for organizations doing multi-state fundraising.

Committed to serving nonprofits, Mill Law has grown steadily since its founding five years ago. As the firm expanded its services, Mill Law set out to add charitable registrations and renewals to its offerings and needed a more efficient and accurate way to manage this work for the organizations they support.

Goal

Scaling charitable registrations with accuracy and efficiency

Mill Law launched its charitable registration offering less than a year ago and quickly saw interest grow. The firm currently manages close to 100 filings annually, including two clients with more than 40 state renewals each. The team knew that manual workflows would not support long term growth.

Before using Change, Mill Law relied on spreadsheets to track deadlines, PDFs emailed back and forth with clients, and manual data entry for every state filing. Patrick had already seen at his previous firm how quickly this approach breaks down after managing more than 1,500 filings a year. So when Mill Law began expanding its renewal work, he knew they needed technology that could reduce human error, eliminate repetitive tasks, and create real operational capacity. Patrick had one goal in mind: to grow their charitable registration practice without increasing costs for clients and without overburdening staff.

Solution & Results

Modernizing nonprofit renewals with Change

Mill Law chose Change after seeing how the platform could streamline the most time intensive parts of the renewal process. The ability to upload a Form 990 and automatically pull data into state filings was a major differentiator. The Chrome extension provided a faster and more accurate way to complete filings online. For the first time, the firm had a consistent process that reduced manual steps and protected against human error.

The Change dashboard gave the firm one centralized place for client questionnaires, prior filings, deadline tracking, and documents. Paralegals could complete filings independently due to the platform’s ease of use. Change also created a single workflow for every client regardless of the number of states involved, which helped Mill Law deliver consistent results at scale.

With Change, Mill Law is now positioned to grow its charitable registration practice and offer competitive flat fee pricing to nonprofit organizations. The efficiency gains allow the firm to maintain a lower rate that aligns with its mission of serving organizations that create meaningful social impact.

‍

Disclaimer: This communication is for informational purposes only and does not constitute legal advice. Nothing herein creates an attorney-client relationship, and no results are guaranteed.

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